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Hark

Context to drive efficiency your team and customers will love.

Get started with Gorgias
trusted partner
preferred partner
Hark
Pricing
Free
This integration is free to install in Gorgias

Overview

<p style="margin: 0.75rem 0px 0px; padding: 0px; font-size: 16px; line-height: 1.714; letter-spacing: -0.005em; color: #172b4d; font-family: -apple-system, 'system-ui', 'Segoe UI', Roboto, Oxygen, Ubuntu, 'Fira Sans', 'Droid Sans', 'Helvetica Neue', sans-serif; white-space: pre-wrap; background-color: #ffffff;" data-renderer-start-pos="6841">The future of customer service is here with Hark!</p>

<p style="margin: 0.75rem 0px 0px; padding: 0px; font-size: 16px; line-height: 1.714; letter-spacing: -0.005em; color: #172b4d; font-family: -apple-system, 'system-ui', 'Segoe UI', Roboto, Oxygen, Ubuntu, 'Fira Sans', 'Droid Sans', 'Helvetica Neue', sans-serif; white-space: pre-wrap; background-color: #ffffff;" data-renderer-start-pos="6893">Save money by boosting agent efficiency while delighting your customers with a new post purchase experience.</p>

<p style="margin: 0.75rem 0px 0px; padding: 0px; font-size: 16px; line-height: 1.714; letter-spacing: -0.005em; color: #172b4d; font-family: -apple-system, 'system-ui', 'Segoe UI', Roboto, Oxygen, Ubuntu, 'Fira Sans', 'Droid Sans', 'Helvetica Neue', sans-serif; white-space: pre-wrap; background-color: #ffffff;" data-renderer-start-pos="7003">Our new, one of a kind platform works as a channel contextualization engine that utilizes video, audio and more in an intuitive way leaving your customers feeling heard and your agents feeling empowered.</p>

<p style="margin: 0.75rem 0px 0px; padding: 0px; font-size: 16px; line-height: 1.714; letter-spacing: -0.005em; color: #172b4d; font-family: -apple-system, 'system-ui', 'Segoe UI', Roboto, Oxygen, Ubuntu, 'Fira Sans', 'Droid Sans', 'Helvetica Neue', sans-serif; white-space: pre-wrap; background-color: #ffffff;" data-renderer-start-pos="7208">Hark's dynamic workflow solution ensures all relevant data for specific inquiries is captured up front from your customers and delivered to your agents in a uniform way with full context to take action.</p>

<p style="margin: 0.75rem 0px 0px; padding: 0px; font-size: 16px; line-height: 1.714; letter-spacing: -0.005em; color: #172b4d; font-family: -apple-system, 'system-ui', 'Segoe UI', Roboto, Oxygen, Ubuntu, 'Fira Sans', 'Droid Sans', 'Helvetica Neue', sans-serif; white-space: pre-wrap; background-color: #ffffff;" data-renderer-start-pos="7412">Our customers enjoy:</p>

<ul>

<li style="font-size: 16px; line-height: 1.714; letter-spacing: -0.005em; color: #172b4d; font-family: -apple-system, 'system-ui', 'Segoe UI', Roboto, Oxygen, Ubuntu, 'Fira Sans', 'Droid Sans', 'Helvetica Neue', sans-serif; white-space: pre-wrap; background-color: #ffffff;" data-renderer-start-pos="7434">40% reduction in cost per ticket</li>

<li style="font-size: 16px; line-height: 1.714; letter-spacing: -0.005em; color: #172b4d; font-family: -apple-system, 'system-ui', 'Segoe UI', Roboto, Oxygen, Ubuntu, 'Fira Sans', 'Droid Sans', 'Helvetica Neue', sans-serif; white-space: pre-wrap; background-color: #ffffff;" data-renderer-start-pos="7434">25% increase in 1-touch resolution rate</li>

<li style="font-size: 16px; line-height: 1.714; letter-spacing: -0.005em; color: #172b4d; font-family: -apple-system, 'system-ui', 'Segoe UI', Roboto, Oxygen, Ubuntu, 'Fira Sans', 'Droid Sans', 'Helvetica Neue', sans-serif; white-space: pre-wrap; background-color: #ffffff;" data-renderer-start-pos="7434">25% increase in CSAT</li>

</ul>

<p style="margin: 0.75rem 0px 0px; padding: 0px; font-size: 16px; line-height: 1.714; letter-spacing: -0.005em; color: #172b4d; font-family: -apple-system, 'system-ui', 'Segoe UI', Roboto, Oxygen, Ubuntu, 'Fira Sans', 'Droid Sans', 'Helvetica Neue', sans-serif; white-space: pre-wrap; background-color: #ffffff;" data-renderer-start-pos="7537">Further, Hark's reporting and analytics allow your company to understand your customers in a way they never have before. Integrate Hark into Gorgias and start realizing the value from day one!</p>

<p style="margin: 0.75rem 0px 0px; padding: 0px; font-size: 16px; line-height: 1.714; letter-spacing: -0.005em; color: #172b4d; font-family: -apple-system, 'system-ui', 'Segoe UI', Roboto, Oxygen, Ubuntu, 'Fira Sans', 'Droid Sans', 'Helvetica Neue', sans-serif; white-space: pre-wrap; background-color: #ffffff;" data-renderer-start-pos="7733">For more information, contact: hello@sendhark.com</p>

How

Hark

x Gorgias works together

·
·
·
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing - Founder & CEO @ Bokksu
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.

Hark

Context to drive efficiency your team and customers will love.

Get started with Gorgias
Hark
More information soon. In the meantime, visit the following documentation page:
WeUseOauth2Integration.com
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase
Browse apps

Heading

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Get started with Gorgias
trusted partner
preferred partner
This is some text inside of a div block.
Pricing
Free
This is some text inside of a div block.
This integration is free to install to in Gorgias
This is some text inside of a div block.
This is some text inside of a div block.

Overview

What’s a Rich Text element?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

How

Heading

x Gorgias works together

·
This is some text inside of a div block.
·
This is some text inside of a div block.
·
This is some text inside of a div block.
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing - Founder & CEO @ Bokksu
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.

Heading

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Get started with Gorgias
More information soon. In the meantime, visit the following documentation page:
Text Link
This is some text inside of a div block.
trusted partner
preferred partner
Categories
No items found.
Pricing
Free
This is some text inside of a div block.
This is some text inside of a div block.
This is some text inside of a div block.

Description

What’s a Rich Text element?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase