Gorgias is a helpdesk which gives you a unified view of your customers.
Get started for free
Most support teams use different apps for support: one for emails, another one for chat, etc. As a result, when customers contacts support through email, and then jump on the chat, they need to repeat themselves, and this causes frustration.
With Gorgias, when customers contact you, you immediately see their conversation history across all channels. This way, your team provides fast & personalized support.
With traditional helpdesks, you need to constantly switch between apps to get customer information.
Gorgias connects with ALL your apps to give your a complete picture of the customer. You can see their last orders, delivery info, payments, and pretty much anything you want by connecting your back-office in a few minutes.
As you grow, support gets repetitive and your agents may end up using standardized macros by lack of time.
Gorgias helps your agents be super efficient, they can refund payments in one click, edit orders, and personalize their response using customer context.
Create your helpdesk in minute. Our team is here to help and would be happy to chat with you.
