A helpdesk integrated
with all your apps

Manage all your customer support in one screen with Gorgias

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Gorgias helpdesk ticket view

Get the full customer profile next to conversations

When a customer contacts you, you're probably switching to another app to check the customer profile.
Gorgias automatically pulls customer information from the apps you use.


Show customer data
Perform actions in 3rd party apps

Edit the customer's account

When you respond to a customer, you frequently need to perform actions in other apps.

You can perform actions in Gorgias itself, like giving a gift card on Shopify, or refunding a payment on Stripe. You can add all the custom actions you need.

Your chat and social media apps inside your helpdesk

Most helpdesks treat live conversations as if they were emails.

Gorgias includes a live-chat, so when a customer is online, you get instant notifications when they send a new message. And the best part: you can now see the full profile of the customer and take actions on chat and social as well.

Multichannel customer communication
Porwerful rules

Build literally any workflow you want

Your customers' requests are different. You may want to prioritize new customers, or certain type of issues.

You can build rules using variables from 3rd party apps, like the order count of a customer.

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