Flawless
customer service
for Shopify stores

Gorgias is a customer support helpdesk
specially designed for Shopify stores

from 170+ Shopify reviews

Manage your customer support in one place

Customers contact you on multiple channels.
With Gorgias, all your customer communication is in one place. All their conversation history is there. Simple.

Get the full customer picture

Gorgias pulls data from all your apps to display rich customer profiles next to tickets.

Edit orders, subscriptions or refund payments from your helpdesk.

Automatically respond to common questions

60% of e-commerce support requests are repetitive.

Set up automatic responses to “where is my order”, exchange questions, and more.

Integrate and manage
20+ Shopify apps
with your helpdesk

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1000+ companies have switched to Gorgias

Gorgias gives us a holistic view of our customers. This way, we can provide them with fast & personalized help

Nicole Snow

We recently made the switch from Zendesk to Gorgias. It's by far the best solution available for on the market.

Phil Roireau

Gorgias helps us provide an excellent customer experience! It's customizable and tailored to fit our needs.

Annie Zutz

Will save you and your team countless hours. The set up and ease of use on Gorgias are unmatched

Russell Saks

When a customer needs me to edit their order, Gorgias allows me to do it in one click. Neat!

Alicia Levine

With Gorgias, we have all our support in one app. We've reduced response time to less than 5min.

Laurent Partouche

The customer service is wonderful! We have seen a huge increase in efficiency, now that we are using Gorgias.

Stephen Grear

This app is incredible, it cut my workload by 70% and makes our customer service much more efficient.

Shahil Maharaj

Gorgias has a fantastic integration with Shopify and has improved our customer service experience.

Damian Grabarczyk

Gorgias has made our lives much simpler and we are able to access all incoming questions in one place. Excellent tool.

Rebecca Petris

Outstanding training and support. Very intuitive program with lots of features that will save us a lot of time.

Tinaya

Gorgias gets things done. We were struggling to respond to emails and Gorgias solved everything.

Jessie Frenkel

The macros dramatically reduce response times and you can set up rules to do almost anything you can think of.

Madeline Alcott

Gorgias integrates a surprising amount of information while still leaving it clear to view quickly.

Donna Chambers

Top support system with great functionality and support, features and refinements constantly being added.

Niklas Oppermann

Start using Gorgias now

Create your helpdesk in minutes. Our team is here to help and would be happy to chat with you.

GET STARTED FOR FREESCHEDULE A DEMO