Maximize your productivity
Auto-response to common questions
20% of e-commerce support tickets are order status questions. Automatically respond to those with Gorgias and save time & money.
Get the full customer picture
Gorgias pulls customer data from any app you're using: Shopify, Shipstation, Recharge, etc. This way, when a customer contacts support, your agents don’t need to dig for context.
Take actions from your helpdesk
Edit gift cards, award points from support conversations, and respond to customers faster.