Create tickets when your customers post on your page or contact you on Messenger.
Import user profiles along with their orders. Edit orders and customer profiles.
Post notifications on Slack when tickets are created or updated.
Display information from your boxes, such as notes or custom values.
Trigger zaps with macros & rules, and connect Gorgias with 100+ apps.
Display products, subscriptions & orders next to support tickets.
Show order & fulfillment information.
Display customer information next to tickets.
Display latest shipping info from UPS, USPS & others. Edit shipping info from Gorgias.
Display reviews & ratings that the customer gave you next to tickets.
Display responses from NPS surveys.
Automatically log phone calls as tickets in user profiles.
Connect any application to Gorgias.