LoyaltyLion

Using LoyaltyLion and Gorgias together allows you to integrate loyalty into your helpdesk.

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LoyaltyLion is a market-leading, data-driven loyalty and engagement platform powering ecommerce growth. They help over 10,000 ecommerce merchants worldwide create long-lasting customer relationships via fully customized loyalty programs.

Work with LoyaltyLion to increase customer lifetime value, motivating shoppers to repeat purchase through a unique combination of points, rewards and tiers.

Use LoyaltyLion and Gorgias together to elevate your customer service by using your customer’s loyalty data to enrich your responses. With the LoyaltyLion x Gorgias integration, you can see loyalty profiles, award points and encourage referrals straight from your helpdesk.

Benefits:

Display LoyaltyLion data next to tickets in Gorgias, giving agents a centralized place to view customer information.

Award loyalty points via Macros in Gorgias, so your agents can stay focused in a single platform.

Insert the referral URL as a variable in Gorgias Macros.

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Don’t just take our word for it...

At 6pm on the second day of Black Friday week, our CX agent said: ‘Alright, I’ll see you tomorrow. We’re at inbox zero.’ Without Automate, that wouldn’t happen.

Ron Shah

CEO and Co-Founder

Obvi

Now, customers can self-serve for 50% of interactions. It's a win-win: Our team has double the time to focus on tickets that need human attention, and customers are getting much faster responses.