Helpdesk built for Shopify Plus

Gorgias is the Shopify Plus technology partner for customer support. We help leading Plus stores like Fjallraven or Darn Good Yarn manage all their customer support in one app.

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Gorgias helpdesk layout for Shopify stores

Connect all your support channels

Connect your support emails, social media and more in a single support app. You can can connect as many Shopify stores as you want.

Multichannel communication for Shopify customer service

Add a live chat to your store

Gorgias includes a live chat that you can add to your store in one click. Visitors get to ask questions to your support team, and your agents see their cart and order history next to the conversation.
This way, you can engage potential customers and guide them until checkout.

Live chat for Shopify stores

Get context from all your Shopify apps

Merchants usually need to switch between multiple apps to respond to customer requests. Pull data from all of them directly inside Gorgias, so your team immediately understands the customers context. Then, your agents can refund orders, edit shipping addresses in one click.

Your agents spend less time switching between tools and more time with your customers.

Helpdesk integrated with all Shopify apps

1000+ stores have switched to Gorgias

  • Gorgias gives us a holistic view of our customers. This way, we can provide them with fast & personalized help.

    Chloe Kesler
  • My agents love having all customer info readily available. It definitely streamlines the process!

    Jenny Snell
  • When a customer needs me to edit their order, Gorgias allows me to do it in one click. Neat!

    Sheryce Rice

Get started now

Create your helpdesk in minutes. Our team is here to help and would be happy to chat with you