Simply handle customer requests from Recart campaigns
Your store visitor was interested in your products but never made it through to checkout?
By connecting Recart to your help desk, provide the necessary customer support to these visitors to help them through to check out the second time round.
Follow up on marketing efforts to boost cart conversion
So these unsuccessful customers probably have questions on your product or service that prevented them from purchasing the first time.
Follow up on your Recart campaigns to make sure these questions get answered and lead to a successful purchase. Bring back lost revenue in a few clicks.
Get your Shopify customer’s full purchase profile
Leverage your marketing efforts by addressing your customers according to their exact profile: purchase history, reviews left, loyalty points etc. How?
Connect your Shopify account and other apps to your helpdesk to display and edit in your helpdesk rich customer information when replying to customer requests. Understanding your customers will help you offer them the products they need at the right time.