Gorgias - Manage Recart campaigns from your helpdesk
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bounce back on Shopify abandoned carts

A customer never made it through to checkout? Leverage your Shopify Recart campaigns to provide the necessary guidance for your customer through to successful checkout.

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Gorgias helpdesk layout for Recart abandoned cart campaigns

Simply handle customer requests from Recart campaigns

Your store visitor was interested in your products but never made it through to checkout?

By connecting Recart to your help desk, provide the necessary customer support to these visitors to help them through to check out the second time round.

Recart marketing campaigns integration for Shopify customer service

Follow up on marketing efforts to boost cart conversion

So these unsuccessful customers probably have questions on your product or service that prevented them from purchasing the first time.

Follow up on your Recart campaigns to make sure these questions get answered and lead to a successful purchase. Bring back lost revenue in a few clicks.

Customer service and Shopify app automation

Get your Shopify customer’s full purchase profile

Leverage your marketing efforts by addressing your customers according to their exact profile: purchase history, reviews left, loyalty points etc. How?

Connect your Shopify account and other apps to your helpdesk to display and edit in your helpdesk rich customer information when replying to customer requests. Understanding your customers will help you offer them the products they need at the right time.

Helpdesk integrated with all Shopify apps

1000+ companies have switched to Gorgias

  • Gorgias gives us a holistic view of our customers. This way, we can provide them with fast & personalized help.

    Nicole Snow
  • We recently made the switch from Zendesk to Gorgias.It's by far the best solution available for on the market.

    Phil Roireau
  • Gorgias helps us provide an excellent customer experience! It's customizable and tailored to fit our needs.

    Annie Zutz
  • Will save you and your team countless hours. The set up and ease of use on Gorgias are unmatched.

    Russell Saks
  • When a customer needs me to edit their order,Gorgias allows me to do it in one click. Neat!

    Alicia Levine
  • With Gorgias, we have all our support in one app.We've reduced response time to less than 5min.

    Laurent Partouche
  • The customer service is wonderful! We have seen a huge increase in efficiency,now that we are using Gorgias.

    Stephen Grear
  • This app is incredible, it cut my workload by 70% and makes our customer service much more efficient.

    Shahil Maharaj
  • Gorgias has a fantastic integration with Shopify and has improved our customer service experience.

    Damian Grabarczyk
  • Gorgias has made our lives much simpler and we are able to access all incoming questions in one place. Excellent tool.

    Rebecca Petris
  • Outstanding training and support.Very intuitive program with lots of features that will save us a lot of time.

  • The helpdesk was up and running within a day, and our customer support team saw the benefits immediately. Very impressed!

    Kyle Ranson
  • Gorgias gets things done. We were struggling to respond to emails and Gorgias solved everything.

    Jessie Frenkel
  • The macros dramatically reduce response times and you can set up rules to do almost anything you can think of.

    Madeline Alcott
  • Gorgias integrates a surprising amount of information while still leaving it clear to view quickly.

    Donna Chambers
  • Top support system with great functionality and support, features and refinements constantly being added.

    Niklas Oppermann

Get started now

Create your helpdesk in minutes. Our team is here to help and would be happy to chat with you.