How To Capitalize on Black Friday Sales by Optimizing the Post-Sale Experience

Studies show that for 64% of retailers, shoppers acquired during Black Friday have a lower lifetime value than those acquired at any other time of the year! That’s because Black Friday shoppers make fewer repeat purchases. But you can change that. In this webinar, we’ll show you how to:
  • Upsell customers via follow-up email sequences using Spently
  • Create and automate follow-up conversations with customers using Gorgias
  • Increase repeat purchases by creating the right post-sale experience
December 6, 2018
11:00 am
PT
Sid Bharath, Gorgias.io
Roddy Smith, Spently

Gorgias is the all-in-one helpdesk for customer service and live chat. Combine customer support messages from every channel (email, live chat, phone, etc.) and use templates, automations, rules, and macros to cut support time and create an amazing customer experience.

The easiest way to drive repeat purchases. Spently allows merchants to leverage Shopify notification emails as a stand-alone sales channel using marketing components, and follow up sequences.