How To Capitalize on Post Holiday Sales by Optimizing the Post-Sale Experience

Studies show that 43.5% of shoppers have bought something during a sale that they later regretted! That usually means higher returns and more costs to you, the retailer. In this webinar, we’ll show you how to:
  • Optimize order fulfillment with ShipBob so that customers receive them even faster
  • Create and automate follow-up conversations with customers using Gorgias
  • Reduce product returns and increase repeat purchases by creating the right post-sale experience
January 8, 2019
11:00 am
Derric Haynie,
Casey Armstrong, ShipBob

Gorgias is the all-in-one helpdesk for customer service and live chat. Combine customer support messages from every channel (email, live chat, phone, etc.) and use templates, automations, rules, and macros to cut support time and create an amazing customer experience.

ShipBob’s web-based software lets you manage orders, track real-time stock levels across our fulfillment centers, and receive notifications when you need to reorder inventory. Enjoy unlimited users, built-in reports and analytics, and the ability to view, search, and edit existing orders.