Scale Support During The Holidays Without Hiring More People

Studies show that the number of customer support inquiries the average store receives spikes 2-3X during the holiday shopping season! If you’re concerned about how you’ll manage that, this webinar is for you. We’ll show you how to:
  • Create a knowledge base with HelpDocs to reduce incoming tickets
  • Automate responses and manage customer conversations at scale with Gorgias
  • Build a loyal customer base by providing fast and amazing support
November 29, 2018
2:00 pm
PT
Sid Bharath, Gorgias.io
Matt Aunger, HelpDocs

Gorgias is the all-in-one helpdesk for customer service and live chat. Combine customer support messages from every channel (email, live chat, phone, etc.) and use templates, automations, rules, and macros to cut support time and create an amazing customer experience.

HelpDocs is the best way to create an authoritative knowledge base to guide your users when they're stuck, reduce support load for your team, and provide a better experience. We help our customers help their customers, free up time for the important support tickets, and increase end-user happiness along the way.