Gorgias is the all-in-one helpdesk for customer service and live chat. Combine customer support messages from every channel (email, live chat, phone, etc.) and use templates, automations, rules, and macros to cut support time and create an amazing customer experience.
HelpDocs is the best way to create an authoritative knowledge base to guide your users when they're stuck, reduce support load for your team, and provide a better experience. We help our customers help their customers, free up time for the important support tickets, and increase end-user happiness along the way.