Privacy Policy

Last revised on Nov 16th, 2015



Will you read my e-mails or get my contacts?

No! The Chrome extension inserts snippets of text and reads words to insert the text. Variables such as your name or your contacts name maybe be used in templates.

However none of that information is sent to our servers!

All is done locally on your computer. Not your contacts information, nor your e-mail contents will get to our servers.

What data do you collect?

By default only anonymous and quantitative data is collected.

Anonymous means that it's not possible for us to identify who is using the extension. We don't collect your email address, the email content or the sites you visit, etc...

Quantitative means that we send information about the usage. Here's an example of data we collect:

  • When you insert a template in your email template we send how big was the template inserted - not the content of the template
  • When you create a new template we send how big was that template - not the content of the template
  • And so on..

We collect this data using Mixpanel and Google Analytics which are the industries standard

Any of the above information collection can be disabled from the Options menu of the extension. No hard feelings. We respect your privacy.

What about my templates and other private data?

Your data is your data. You own it. There is no lock-in, you can at any time, export, modify or close your account permanently. If you decide to take away your data with you we guarantee to take all the steps to ensure that your is safely erased (including backups). One exception to this is historical billing information (if any).

We remind you that visiting our website can be done anonymously (there is a Google Analytics / Mixpanel snippet though).

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs).
  • To improve our website (we continually strive to improve our service based on the information and feedback we receive from you).
  • To improve customer service (your information helps us to more effectively respond to your customer service and support needs).
Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer your personal information except in accordance with this policy. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline (via phone or in person).

Your Consent

By using our site and/or extension, you consent to this privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date below. Policy changes will apply only to information collected after the date of the change.

Feedback

If there are any questions regarding this privacy policy you may contact us: support@gorgias.io