Where can I migrate from?

Our team is made up of support experts and migration specialists. We can retrieve your ticket history and import your customer database to match Shopify profiles with existing tickets.

And many more!

How to get started?

1

Create your Gorgias account

Create an account and invite your team members. With Gorgias, and unlike most help desk, you can have as many agents as you want for the same price.
Start your 7-day free trial, while still using your old support system if needed.
2

Integrate your Shopify store

Gorgias is designed for Shopify stores. This way, you can connect your store in one click and enjoy Shopify variables in macros as well as Shopify actions (like cancel and edit an order) directly from a ticket. Once you've integrated your store, import your list of customers and retrieve any order data.
3

Migrate your support data

Now that your customer data have been pulled in, you can import their previous support requests and match them with their Shopify data.

If you are on Zendesk, or if you are using Gmail or Office 365 to handle your support, you can import all your data yourself with our 'Import from Zendesk' feature or our 'Import your last emails' feature.

If you're using any other support platform, book your migration call with our team today.

1000+ companies have switched to Gorgias

Our response time dropped from 20 hours to 30 minutes. Signing up with Gorgias was definitely the best decision!

Corinne Johnson

Made the switch from Zendesk and haven't looked back. The team is super responsive, and helpful. Platform is straightforward.

Ian Anderson

Thanks to Gorgias' intuitive interface and integrations, our small team is able to scale up while providing a high level of support.

Danny Taing

Now that we've switched to Gorgias, what would usually take me a minute now only takes a few seconds.

Logan Pedersen

We absolutely love Gorgias! It has changed the way that we have done Customer Service. It saves us so much time and effort.

Deven Davis

Gorgias gives us a holistic view of our customers. This way, we can provide them with fast & personalized help

Nicole Snow

Will save you and your team countless hours. The set up and ease of use on Gorgias are unmatched

Russell Saks

Gorgias helps us provide an excellent customer experience! It's customizable and tailored to fit our needs.

Annie Zutz

90% of our customer queries come through Facebook Messenger. The Gorgias-Facebook-Shopify integration is amazing.

Guita Gopalan

When a customer needs me to edit their order, Gorgias allows me to do it in one click. Neat!

Alicia Levine

With Gorgias, we have all our support in one app. We've reduced response time to less than 5min.

Laurent Partouche

The customer service is wonderful! We have seen a huge increase in efficiency, now that we are using Gorgias.

Stephen Grear

This app is incredible, it cut my workload by 70% and makes our customer service much more efficient.

Shahil Maharaj

Gorgias has a fantastic integration with Shopify and has improved our customer service experience.

Damian Grabarczyk

Gorgias has made our lives much simpler and we are able to access all incoming questions in one place. Excellent tool.

Rebecca Petris

Outstanding training and support. Very intuitive program with lots of features that will save us a lot of time.

Tinaya

Gorgias gets things done. We were struggling to respond to emails and Gorgias solved everything.

Jessie Frenkel

The macros dramatically reduce response times and you can set up rules to do almost anything you can think of.

Madeline Alcott

Gorgias integrates a surprising amount of information while still leaving it clear to view quickly.

Donna Chambers

Top support system with great functionality and support, features and refinements constantly being added.

Niklas Oppermann

Start using Gorgias now

Create your helpdesk in minutes. Our team is here to help and would be happy to chat with you.

GET STARTED FOR FREESCHEDULE A DEMO