build customer loyalty with top customer service

Gorgias is the only help desk to connect your app to your customer service. Award loyalty points to disappointed customers or brand ambassadors.

from 200+ reviews

View customer loyalty points from your help desk

What is more important than knowing your customer’s value when providing them support?

Connect to your help desk and view your customer’s purchase profile and loyalty points when replying to their requests. Tailor your customer service efforts to your customer’s value.

Edit loyalty points live when providing support - coming soon

Giving a disappointed customer a smile with extra points? Feel like rewarding a loyal customer for great feedback? Possible in one click.

Edit your customers’ loyalty points live when answering to their requests. Combine your loyalty program with customer service to offer the best possible customer experience.

Provide smooth customer experience

Knowing your customer is essential to providing accurate support.

Connecting your back office apps to Gorgias will match and display all the customer information next to your customer’s request.

Connect your support channels - Gmail, FB, Instagram, live chat - to your help desk and manage them from a unique help desk to build smooth, coherent customer interaction. loyalty point tracking

Take customer experience to the next level: integrate with your help desk to view and allocate loyalty points to your customers when interacting with them on support requests.

1600+ companies have switched to Gorgias

Our response time dropped from 20 hours to 30 minutes. Signing up with Gorgias was definitely the best decision!

Corinne Johnson

Made the switch from Zendesk and haven't looked back. The team is super responsive, and helpful. Platform is straightforward.

Ian Anderson

Thanks to Gorgias' intuitive interface and integrations, our small team is able to scale up while providing a high level of support.

Danny Taing

Now that we've switched to Gorgias, what would usually take me a minute now only takes a few seconds.

Logan Pedersen

We absolutely love Gorgias! It has changed the way that we have done Customer Service. It saves us so much time and effort.

Deven Davis

Gorgias gives us a holistic view of our customers. This way, we can provide them with fast & personalized help

Nicole Snow

Will save you and your team countless hours. The set up and ease of use on Gorgias are unmatched

Russell Saks

Gorgias helps us provide an excellent customer experience! It's customizable and tailored to fit our needs.

Annie Zutz

90% of our customer queries come through Facebook Messenger. The Gorgias-Facebook-Shopify integration is amazing.

Guita Gopalan

When a customer needs me to edit their order, Gorgias allows me to do it in one click. Neat!

Alicia Levine

With Gorgias, we have all our support in one app. We've reduced response time to less than 5min.

Laurent Partouche

The customer service is wonderful! We have seen a huge increase in efficiency, now that we are using Gorgias.

Stephen Grear

This app is incredible, it cut my workload by 70% and makes our customer service much more efficient.

Shahil Maharaj

Gorgias has a fantastic integration with Shopify and has improved our customer service experience.

Damian Grabarczyk

Gorgias has made our lives much simpler and we are able to access all incoming questions in one place. Excellent tool.

Rebecca Petris

Outstanding training and support. Very intuitive program with lots of features that will save us a lot of time.


Gorgias gets things done. We were struggling to respond to emails and Gorgias solved everything.

Jessie Frenkel

The macros dramatically reduce response times and you can set up rules to do almost anything you can think of.

Madeline Alcott

Gorgias integrates a surprising amount of information while still leaving it clear to view quickly.

Donna Chambers

Top support system with great functionality and support, features and refinements constantly being added.

Niklas Oppermann

Get started now

Create your helpdesk in minutes. Our team is here to help and would be happy to chat with you.