Display customer info from shipstation

Integrate Shipstation with Gorgias

Display order and fulfillment information from Shipstation next to tickets.

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Immediately know the status of the order

When a customer contacts you, you can display all the associated data from Shipstation: order status, ship date, etc..

You can fully customize the Shipstation information you display next to support conversations.

Display customer info from Shipstation
Display customer info from shipstation

Respond to delivery inquiries in one click

If a customer asks you about the location of their order, you can respond in one click with a macro that contains the tracking number as a variable.

You can use any variable from Shipstation, or from other apps like Shopify.

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Black rifle coffee

Collectively my agents love having all customer info readily available. It definitely streamlines the process!

Sheryce Rice