When a customer contacts you, you can display all the associated data from
Salesforce: contacts, opportunities, accounts and even custom objects.
You can fully customize the Salesforce information you display next to support conversations.
When you respond to a customer in Gorgias, you can create a Salesforce opportunity
without leaving the conversation.
Possibilities are endless: edit contacts, add an activity to an account, or anything else you want.
With Gorgias, you can interact with your customers across multiple channels: email, SMS,
Facebook Messenger, etc.
Every time a support interaction happens, you can log it in Salesforce and link it with the right contact. This way, you can have a unified view of the customer.