Connect all your support channels
Connect your support emails, social media and more in a single support app. You can can connect as many Magento stores as you want.
Add a live chat to your store
Gorgias includes a live chat that you can add to your store in one click. Visitors get to ask questions to your support team, and your agents see their cart and order history next to the conversation.
This way, you can engage potential customers and guide them until checkout.
Get context from all your Magento apps
Now this is why Gorgias is one of the best Magento apps out there.
Merchants usually need to switch between multiple apps to respond to customer requests. Pull data from all of them directly inside Gorgias, so your team immediately understands the customers context. Then, your agents can refund orders, edit shipping addresses in one click.
Your agents spend less time switching between tools and more time with your customers.