Shopify live chat for five star customer service

Pull off quality customer support with our Shopify live chat and helpdesk.


Live chat for top website visitor interaction

Initiate interaction with your website visitors from the very start via our instant chat.

Provide live customer service to your customers and visitors and guide them through online shopping to boost your checkout conversion rate.

Follow up on your website's visitors even when you are offline thanks to our email capture prompt: never leave a visitor unattended!

Know your customers and website visitors

Gorgias pulls relevant information from your Shopify back-office to match your inquirers with existing customer profiles and display their order information.

Immediately view your customer’s order history: order tracking numbers, last order information, reviews left, loyalty points.

Drive revenue with focused chat campaigns

Don’t wait for your website visitors to talk to you, connect with them first!

Prompt chat messages on specific pages of your website to initiate conversations, relevant questions to visitors and guide them through to checkout.

Cart conversion assured!

1000+ companies have switched to Gorgias

Gorgias gives us a holistic view of our customers. This way, we can provide them with fast & personalized help

Nicole Snow

We recently made the switch from Zendesk to Gorgias. It's by far the best solution available for on the market.

Phil Roireau

Gorgias helps us provide an excellent customer experience! It's customizable and tailored to fit our needs.

Annie Zutz

Will save you and your team countless hours. The set up and ease of use on Gorgias are unmatched

Russell Saks

When a customer needs me to edit their order, Gorgias allows me to do it in one click. Neat!

Alicia Levine

With Gorgias, we have all our support in one app. We've reduced response time to less than 5min.

Laurent Partouche

The customer service is wonderful! We have seen a huge increase in efficiency, now that we are using Gorgias.

Stephen Grear

This app is incredible, it cut my workload by 70% and makes our customer service much more efficient.

Shahil Maharaj

Gorgias has a fantastic integration with Shopify and has improved our customer service experience.

Damian Grabarczyk

Gorgias has made our lives much simpler and we are able to access all incoming questions in one place. Excellent tool.

Rebecca Petris

Outstanding training and support. Very intuitive program with lots of features that will save us a lot of time.


Gorgias gets things done. We were struggling to respond to emails and Gorgias solved everything.

Jessie Frenkel

The macros dramatically reduce response times and you can set up rules to do almost anything you can think of.

Madeline Alcott

Gorgias integrates a surprising amount of information while still leaving it clear to view quickly.

Donna Chambers

Top support system with great functionality and support, features and refinements constantly being added.

Niklas Oppermann

Get started now

Create your helpdesk in minutes. Our team is here to help and would be happy to chat with you.