Instant response to Instagram comments
Instagram is a core part of your communication strategy towards potential and current customers? We understand that!
Reply instantly to Instagram posts and comments from your helpdesk to improve interaction with your page visitors.
Get the full picture of your followers
Gorgias matches your Instagram followers with your customer profiles.
This way, Gorgias displays rich customer information next to your Instagram tickets: past conversations and comments, order history, reviews and more.
Automate replies to recurring customer requests
You have recurring customer requests on Instagram and on other communication channels?
Our customers have on average reduced response time by 40% thanks to our smart autoresponders: send personalized messages without even opening the ticket!