Gorgias - Auto comment on Facebook posts and ads
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your Facebook comments

Manage and automate Facebook comments along with your other communication channels.

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Gorgias helpdesk layout for Facebook comments and posts

Simply manage Facebook ad and post comments

Instantly reply to Facebook comment threads on posts or ads. No need to switch back to your Facebook account.

Manage Facebook comments like any other communication channel: sort, tag and assign these tickets according to their topic and attributes.

Instagram comments and posts integration for Shopify customer service

Get the full picture of your Facebook visitors

Gorgias pulls data from your ecommerce apps to match your Facebook visitors with your customer profiles.

Gorgias then displays rich customer information next to your Facebook comment tickets for you to provide accurate answers: order details, tracking number and more.

Keep track of your conversation history with your customer on all channels.

Helpdesk integrated with all Shopify apps

Auto comment on Facebook posts and ads

Automate 30% of Facebook comments with recurring requests using our smart autoresponders.

Gorgias uses the data from your apps to create data-rich comment templates: send a personalised reply to comments on Facebook posts and ads.

Customer service and Shopify app automation

1000+ companies have switched to Gorgias

  • Gorgias gives us a holistic view of our customers. This way, we can provide them with fast & personalized help.

    Nicole Snow
  • We recently made the switch from Zendesk to Gorgias.It's by far the best solution available for on the market.

    Phil Roireau
  • Gorgias helps us provide an excellent customer experience! It's customizable and tailored to fit our needs.

    Annie Zutz
  • Will save you and your team countless hours. The set up and ease of use on Gorgias are unmatched.

    Russell Saks
  • When a customer needs me to edit their order,Gorgias allows me to do it in one click. Neat!

    Alicia Levine
  • With Gorgias, we have all our support in one app.We've reduced response time to less than 5min.

    Laurent Partouche
  • The customer service is wonderful! We have seen a huge increase in efficiency,now that we are using Gorgias.

    Stephen Grear
  • This app is incredible, it cut my workload by 70% and makes our customer service much more efficient.

    Shahil Maharaj
  • Gorgias has a fantastic integration with Shopify and has improved our customer service experience.

    Damian Grabarczyk
  • Gorgias has made our lives much simpler and we are able to access all incoming questions in one place. Excellent tool.

    Rebecca Petris
  • Outstanding training and support.Very intuitive program with lots of features that will save us a lot of time.

  • The helpdesk was up and running within a day, and our customer support team saw the benefits immediately. Very impressed!

    Kyle Ranson
  • Gorgias gets things done. We were struggling to respond to emails and Gorgias solved everything.

    Jessie Frenkel
  • The macros dramatically reduce response times and you can set up rules to do almost anything you can think of.

    Madeline Alcott
  • Gorgias integrates a surprising amount of information while still leaving it clear to view quickly.

    Donna Chambers
  • Top support system with great functionality and support, features and refinements constantly being added.

    Niklas Oppermann

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