Do you find yourself writing the same answers to common questions? Templates allow you to
answer common questions in just a second.
You can even use custom variables such as the recipient's first name to personalise your messages.
Templates can be associated with a keyboard shortcut.
To insert a template, you just need to type its shortcut and press TAB.
Can’t remember your shortcut? You can also insert them directly from your email client.
Having team members writing the same responses is both time consuming and tedious. Gorgias has template sharing and syncing, so everyone is on the same page.
"Gorgias enables our customer support keep its high quality regardless of growth of our customer base. I fully recommend it."