July 26, 2017
Announcing the Aircall integration
One of the key advantages of using Gorgias is to provide a unified support experience to your customers across all channels, including phone support.
June 8, 2017
We're joining the Shopify Plus Technology Partner Program
Today, we’re thrilled to announce we’re joining the Shopify Plus Technology partner program.
May 24, 2017
We're integrating with LoyaltyLion!
Great news! Today, we're announcing a new integration with LoyaltyLion. LoyaltyLion is a digital loyalty app.
April 25, 2017
How to use Zapier to create tickets in Gorgias
Zapier is a tool that helps you build workflow between apps. You can leverage its power to connect hundreds of apps to your Gorgias account.
March 9, 2017
How to leverage customer support to increase sales?
Most customers are loyal to brands because they know what level of service they can expect.
November 22, 2016
New in Gorgias: Customize sidebar, rules and more.
To offer excellent support, you need information about your customers. Now you can completely customize your sidebar.
October 18, 2016
Shopify integration: Zendesk vs Gorgias
If you’re an ecommerce company using Shopify, you’re probably constantly looking up order information there to respond to customers.
October 12, 2016
Celery + Gorgias
Celery just released their API on Github, currently in beta. Here are some of the cool stuff you can do with it in Gorgias.
October 4, 2016
How to integrate your admin with your helpdesk
If you’ve be doing customer support, you know it sucks to copy paste things between your helpdesk and your admin system.
August 12, 2016
5 tips to find your next job in support
When you start thinking about your job search, it’s usually hard to know where to look first. Starting point is to identity your current duties and passion.
July 7, 2016
How to do meetings with a 24 hour distributed team?
When you have a distributed team, it can be pretty tricky to hold meetings and make decisions.