October 16, 2018
10 Shopify Stores With Killer Black Friday Campaigns
In this post, we break down the holiday marketing strategies of the biggest Shopify stores. Steal these ideas!
October 15, 2018
4 ways to get your support team ready for Black Friday
During the Black Friday/Cyber Monday peak, the number of support requests submitted by customers increases by 65%.
October 14, 2018
Shopify Plus Review: the Best Enterprise Ecommerce Platform?
Contemplating a move to Shopify Plus platform? We're breaking down the platform's feature and giving our take on that fast growing ecommerce tech.
October 13, 2018
Small engineering team as a competitive advantage
It's been over 3 years since we've started working on the Gorgias helpdesk. The engineering team started with just me (Alex) and then gradually grew.
October 11, 2018
Best shopify apps to increase sales for Black Friday
Busy season's coming: What are the best Shopify Apps to increase sales in 2018? Get prepared for Black Friday and make this year your most profitable ever
September 19, 2018
Scale your Messenger marketing with Octane AI and Gorgias
Facebook Messenger is becoming a new marketing channel for brands. They use it as a way to build personal relationships and to drive conversion.
August 15, 2018
Integrate your Smile.io account to Gorgias!
Loyalty programs are widely used amongst e-commerce merchants to grow and maintain market share.
August 9, 2018
Announcing the Okendo integration
Here at Gorgias, our aim is to provide the best customer support tools to our clients. Today we announce an integration with Okendo!
August 2, 2018
Announcing the ShopMessage integration
ShopMessage and Gorgias are excited to announce a seamless integration enabling you to scale Facebook Messenger uses while minimizing customer support.
July 25, 2018
4 Ways To Create A Conversion Boosting Customer Experience
In a previous blog post, we took a look at how Campus Protein, a distributor of supplements to college students, built a multi-million dollar business.
July 19, 2018
How Campus Protein built a multi-million dollar business
The supplement industry is not often the first thing that comes to mind when looking to start a new business.