February 6, 2018
Why you should manage social comments in your helpdesk
It turns out most e-commerce merchants are using two distinct tools to manage customer communication. A helpdesk + a social media management app.
December 19, 2017
How to get rid of “Where is my order” request?
Are you tired of all of the “Where is my order?” messages? Sick of copy and pasting tracking numbers to your customers over and over again?