Provide customer service across all channels using a single app
Connect your support emails, social media and more in a single support app. You can connect as many Shopify stores as you want.
Gain productivity and speed with smart autoresponders and automation
Use intelligent macros that automatically pull variables from other apps. You can then add a bit of personalization and respond to the customer within seconds.
Get a holistic view of you customers
Merchants usually need to switch between multiple apps to respond to customer requests.
Pull data from all of them directly inside Gorgias, so your team immediately understands the customers context. Then, your agents can refund orders, edit shipping addresses in one click.